Aliexpress lands in Spain

09/03/2018
  • Aliexpress, the Chinese marketplace lands in Spain and promises to battle it out Amazon and other competitors Learn how they are going to do it!

  • Yes, Aliexpress already sells in Spain. Better said: Aliexpress already sells from Spain because it is well known that their products had already been delivered to customers in this country. The current strategy and, above all, the coming future is worth being analysed.Maybe your store is next to enter the Chinese marketplace par excellence. 
  • What is Aliexpress?

  • I guess most of you know about it, although perhaps you do not have a real sense of its dimension. As I said it is a marketplace of Asian origin that is often called somewhat erroneously as the Chinese Amazon

    Obviously, there is a parallelism, both are horizontal and have a huge variety of stock, logistics services and a great insight, but the truth is that Aliexpress sells even more that Amazon despite logistical limitations with regard to foreign markets.
  • One of the factors that have boost Aliexpress is because is part of the Alibaba group, which is an absolute giant. Between their companies manage nearly all digital aspects related to trade, from B2B to B2C marketplaces through social networks, services in the cloud (Amazon WS style) 
  • How did Aliexpress enter the Spanish market?

  • The truth is that it is still a fairly progressive process, without making excessive noise. Maybe they took into account the epic failure of another Asian eCommerce, the Japanese Rakuten. It entered using a very strong marketing campaign that spared no expense using leaders like the chef Alberto Chicote in their media campaigns. The result was not expected and they ended up closing down in less than a year to focus on other European markets. 

    Aliexpress has been much more prudent and, although it has made some marketing actions, has done it in a much more segmented way

     Besides searching a warehouse in Spain, the most important thing, from a strategy point of view, is that they have clearly identified
    • The biggest brake: in this case there is no doubt. Customers who buy from Spain face long waiting periods to receive their orders as well as many headaches with regard to returns. With Amazon and other local competitors such as el CorteInglés delivering on the same day, or even within hours, they had a clear competitive disadvantage. 
    • Opportunities: they could have tried to deploy its entire catalogue, but they have decided to do it in a progressively. Their bet is technology, one of its strengths, and fashion. For the first, they rely more on Chinese merchants with presence in Spain while in the second we find many local brands. 
  • Aliexpress Plaza: the “national” shop

  • The entire strategy is shown in a new store. In reality there is no difference in terms of look and feel, but if we go into Aliexpress Plaza we see that, instead of filters with all categories, we have a much more concise menu, just 5. 

    Product sheets differ since they precisely highlight such distinguishing advantages that have led them to try to gain a foothold in the Spanish market. 
  • EXAMPLE In the case of this Smart TV those boxes with such bright colors have been placed in the product description highlighting values as national 2-year warranty, delivery in 2 days (much more reasonable from what we are used to) and the Spanish version of the device to avoid unpleasant surprises in terms of connectivity or configuration. 
  • This type of messages oriented to provide credibility are also found highlighted in the home with a banner on the menu. It reminds us that brands are original (another of the most common fears among the audience), delivery in less than a week and refund in 15 days. All in Aliexpress Plaza is oriented to generate trust in the user. 

    We said also that Spanish, European and American fashion brands, with national distribution, have begun to sell in Plaza. They have their own stores Venca, Friday´s Project or Double Agent among others. 
  • When Aliexpress began selling textile and accessories last year, they decided that they should make some effort to connect with the audience. Chinese fashion is not very well conceptualized by buyers so they looked for an action with enough weight to get to new sellers and reclaimed themselves at the same time. 

    For this "paint job", they chose to launch the hashtag #RedescubreAliExpress and organize a campaign with few influencers and even a pop-up store in Salamanca district which is one of the most up-to-date trends of the city. 
  • What will be the future of Aliexpress in Spain? Are they open to new categories? These are difficult questions to answer now, but stay tuned for its next steps.

  • Images | Aliexpress and Statista.

Laia Ordoñez


Laia Ordóñez is a copywriting & eCommerce content marketing expert. She is Content & Marketing Manager at DueHome, a copywriting & content independent advisor, and Oleoshop's blog's editor-in-chief.

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